Frequently-Asked Questions - NDP 2022 



I have received NDP2022 Coupons. What are they for?

The NDP 2022 coupons are special discount and promotional coupons that have been made available in celebration of Singapore’s 57th National Day. These coupons are available as digital e-coupons and as printed coupons.  These coupons will be made available to both new and existing customers of Zero1. Applicable for Zero1 Starter, Zero1 Jumbo 60 and Zero1 Jumbo 100 ONLY.


What are the offers available with the digital e-coupons and print coupons? 

There are two offers available. The coupons can be used to redeem $2 when you make a bill payment or to redeem $1 off your 1st 3months subscription for any new purchases of any eligible Zero1 service plan. 


How long are the digital e-coupons or print coupons valid for? 

These coupons will be valid from 01 Jul to 31 December 2022. 


Are there any limits on the use of these digital coupons? 

Yes, the offer is limited to the first 5000 people using these coupons. Customers may use either the print or the e-coupon for their redemption - but not both - for the same redemption. For example, if you use the e-coupon to redeem $2 off your bill, you cannot use the print coupon to make another $2 redemption. However, you will still be able to use the print coupon to purchase a new line and get $1 off for each of the first 3 months. 


How do I use the coupons?

You have three ways of doing this. With your digital e-coupon or your print coupon: 

Go online to www.zero1.sg - and follow the instructions below

OR 

Use your iOS or Android Zero1 App (please download from the app store it if you haven't got it) - and follow the instructions below.

OR 

If you require assistance, go to Zero1 Trivex CS Centre located at 8 Burn Road, #01-05, Trivex, Singapore 369977,  Operating Hours: 9.30am - 5.30pm (excluding public holidays).


Instructions for use of New NDP 2022 coupon - Signup 

Online: 

(a) Log into the Self Service Portal @ https://zero1.sg

i. If you are an existing customer wanting to sign-up for a new service plan, log in to your account using your existing email and password credentials or with one of the mobile numbers from your account.

ii. If you are a new customer, register for an account and provide the necessary details to complete the registration process.

(b) Select one of the service plans (Zero1 Starter, Jumbo 60, or Jumbo 100 ONLY) you would like to subscribe to. 

(c) Select your new mobile number/Golden number (chargeable) or port in your existing mobile number. 

(d) Add additional Value Added Services (e.g. Calling Number Non Display, Parental Control) if required. 

(e) Enter your personal information. 

(f) Select the mode of SIM card collection – Delivery (chargeable) or Self Collect (free). 

(g) Upload the front and back of your ID images. 

(h) Click to view your order summary

(i) At the Order Summary page, enter the NDP Promo Code NDP2208NS, click to continue:

 

 

(j) A green color notification box will pop up at the right-hand bottom screen to indicate you have successfully applied the NDP voucher or promo code: 

 

(k) You will notice the original plan subscription (e.g. $6.90 for Zero1 Starter plan) is minus $1.00 NDP Promo and Total Payable Now ($5.90) will be charged to your card. 

(l) Select your existing Credit/Debit or enter a new Credit/Debit card; 

(m) check the check box to agree with Terms & Conditions; click to complete your order.

 

 

 


Mobile (Zero1) App: 

(a) Launch Mobile(Zero1) Apps.

i. If you are an existing customer wanting to sign-up for a new service plan, log in to your account using your existing email and password credentials or with one of the mobile numbers from your account.

ii. If you are a new customer, register for an account and provide the necessary details to complete the registration process.

(b) Select one of the service plans (Zero1 Starter, Jumbo 60, or Jumbo 100 ONLY) you would like to subscribe to. 

(c) In the Explore Plans screen, click the “Enter promo code to enjoy discount” at the top banner.


                


(d) Enter the NDP Promo Code NDP2208NS and click Apply.


            


(e) At the top banner, it will indicate you have successfully applied the NDP voucher or promo code.


             


(f) Add additional Value Added Services (Calling Number Non Display, Parental Control) if required. 
(g) Click “Take this Plan”.

(h) Select your new mobile number/Golden number (chargeable) or port in your existing mobile number.
(i) Enter your personal information.

(j) Select the mode of SIM card collection – Delivery (chargeable) or Self Collect (free).
(k) Upload the front and back of your ID images.

(l) On the Order Summary page, review the summary before clicking to continue:


                      

                

(m) You will notice the original plan subscription (e.g. $6.90 for Zeo1 Starter plan) is minus $1.00 NDP Promo and Total Payable Now ($5.90) will be charged to your card. 

(n) Select your existing Credit/Debit or enter a new Credit/Debit card; check the check box to agree with Terms & Condition; click to complete your order. 



Instructions for use of New NDP 2022 Coupons  - Online Bill Payment

Online : 

(a) Go to https://www.zero1.sg.

(b) On the top right-hand corner, click on “Account Login” and enter your login details.

(c) Click on “My Account”



(d) Click on "My Bills" - Zero1 Starter, Zero1 Jumbo 60 and Zero1 Jumbo 100 ONLY.

(e) You will see your Outstanding Amount (e.g. $ 9.90) or No Payment Required if there is no outstanding: 


 

or 

 


(f) Click the button to continue.

(g) Enter the amount to be paid (e.g. $9.90). Kindly note that the minimum payable amount is $1.00.




(h) Click the button to continue.

(i) Enter NDP Bill Payment Promo Code NDP2208BP and click button to apply the promo.